Legal
Privacy Policy
This policy explains what we collect, why we collect it, and how we protect your information.
Last updated: February 23, 2026
1. Information we collect
We collect information you provide directly, such as account details, birth data needed for readings, billing records, and support communications.
2. How we use information
We use your data to deliver products, process payments, maintain account access, improve service quality, and respond to support requests.
3. Data sharing
We do not sell personal information. We only share data with trusted processors required for operations, such as payments, email delivery, and infrastructure hosting.
4. Data security
We protect information with administrative, technical, and physical safeguards, including encryption in transit and encryption at rest where applicable.
5. Data retention
We retain personal data only as long as needed for service delivery, legal compliance, and legitimate business operations.
6. Cookies and analytics
We use cookies and analytics tools to understand product usage, maintain session integrity, and improve performance.
7. International processing
Depending on your location, your data may be processed in countries where our service providers operate, subject to applicable safeguards.
8. Your rights
Subject to local law, you may request access, correction, deletion, or export of your personal data by contacting support.
9. Children
OpenAwaken is not intended for children below the age permitted by local law without appropriate guardian consent.
10. Policy updates
We may update this policy as products evolve. Material updates will be reflected by a revised effective date on this page.
11. Contact
For privacy requests or questions, contact us at contact@openawaken.com.